30% of Praja Seva applications resolved, says Belagavi DC
Belagavi, Karnataka: As many as 30% of public grievance applications submitted during the ongoing Praja Seva sessions have been resolved so far, Belagavi Deputy Commissioner Mohammad Roshan said on October 5 at the second district-level session held in Khanapur.
Overview of the campaign
Addressing participants at the Khanapur event, Mr. Roshan outlined the progress since the launch of the district-level grievance redressal drive. He noted that the first session, held in Yaragatti, received around 250 applications from citizens. “Of them, around 30% have been resolved. The others are in various stages of resolution,” he said.
The second session on October 5 drew close to 200 petitions. “They will be sent to jurisdictional officers with clear instructions, and resolved as soon as possible,” the Deputy Commissioner added, stressing that he had directed departments to expedite review and resolution of pending matters.
Nature of grievances
According to Mr. Roshan, the bulk of complaints relate to the Forest Department, Public Works Department, and Revenue Department. Citizens also raised issues concerning the allocation of cremation grounds and the construction of school buildings. “The grievances submitted by people would be examined on a priority basis and necessary steps would be taken to resolve them quickly in accordance with the rules,” he said.
Minister urges prompt action and transparency
Public Works Department Minister Satish Jarkiholi, who attended the Khanapur session, underscored the State government’s push to address citizens’ concerns at the local level. He said the government had established a new department for public grievances and launched the Praja Seva Andolana in campaign mode to ensure timely resolution.
“Officials must take prompt action to address public grievances without any delay. Whatever can be resolved at the local level should be done so. There is no need to refer all files to your senior officers if it can be easily resolved at your level,” Mr. Jarkiholi said.
Emphasising outreach and accountability, he added: “The campaign provides an opportunity for people to bring their issues directly to the attention of officials and elected representatives. We want to bring government services to the people’s doorsteps. Officials should not only work towards responding to public grievances but also to enhance transparency in administration. As far as possible, we should try to provide on-the-spot solutions to the problems of the people. Otherwise, the people will think this is just a ritual.”
Next steps and administrative follow-up
District authorities said petitions collected at the Khanapur session would be forwarded to the respective departments with specific instructions and timelines. The Deputy Commissioner reiterated that pending applications from the Yaragatti session are being processed and that departments have been told to fast-track decisions wherever feasible.
Officials in attendance
The session saw participation from several elected representatives and senior officials, including MLA Vithal Halagekar, MLC Channaraj Hattiholi, Deputy Conservator of Forests Kranti N., Additional Deputy Commissioner Vijayakumar Honakeri, Assistant Commissioner Shravan Nayak, NWKRTC Vice-Chairperson Sunil Hanumannavar, District Guarantee Schemes Authority President Vinay Navalagatti, Superintendent of Police K. Ramarajan, Zilla Panchayat Deputy Secretary Basavaraj Hegganayak, Zilla Panchayat Project Director Ravindra Bangarappanavar, Tahsildar Dundappa Komar, Joint Director of Agriculture H.D. Kolekar, District Urban Development Cell Project Director Mallikarjun Kaladagi, and Deputy Director of the Women and Child Development Department Chetan Kumar.
Significance
The progress reported by the district administration highlights the early impact of the Praja Seva Andolana in consolidating public grievances and delivering quicker administrative responses at the local level. With hundreds of petitions now under review and directives issued to speed up decisions, officials say the focus will remain on timely, rule-based resolutions and greater transparency to strengthen public trust in the process.
